Website Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when creating an account or using our services:

• Account Information: Name, email address, and password
• Contact Information: Information submitted through our contact form
• Order Information: Purchase history and transaction details

We may also automatically collect:

• Browser type and version
• Pages visited and time spent on pages
• IP address
• Device information

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Create and manage your account
• Communicate with you about orders, products, and services
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may disclose your information only in the following circumstances:

• To comply with legal obligations, court orders, or legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (you would be notified of any such change)

4. Payment Information

We do not store credit card numbers or payment card details.

All payment transactions are processed through secure third-party payment processors. We only receive confirmation of successful transactions and do not have access to your full payment card information.

5. Data Retention

We retain your information according to the following schedule:

• Active Account Information: Retained while your account is active
• Deleted Account Information: May be retained in archived form for up to two (2) years after deletion for legal, tax, or regulatory purposes
• Purchase History: Retained indefinitely for record-keeping, warranty, and customer service purposes
• Contact Form Submissions: Retained as needed for customer service and legal purposes

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• Encrypted password storage
• Secure HTTPS connections
• Access controls limiting who can view personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies

We use cookies and similar technologies to:

• Keep you logged into your account
• Remember your preferences
• Understand how you use our website

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and personal information (subject to our retention policies)
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" above. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us.

Lost Pines Farm LLC
Everton, MO